Payments & Refund Policy
Please read this policy carefully before purchasing any digital product from White Label Edu.
Important: Digital Products Are Non-Refundable
All purchases of digital products from White Label Edu are final and no refunds will be provided after the product has been delivered or downloaded.
1. Payment for Digital Products
White Label Edu sells digital educational resources such as editable presentations, question banks, notes, videos and other downloadable study materials.
Payment is required before access to the purchased digital product is provided. Prices displayed on the website are applicable at the time of purchase unless otherwise stated.
2. No Refund Policy
We do not offer refunds for digital products. Once a digital product has been delivered or downloaded, it cannot be physically returned.
By completing a purchase, the customer acknowledges and agrees to this no-refund policy.
3. Please Check Before Purchasing
Customers are encouraged to carefully review the product description, available samples, class, subject, format and package details before making a purchase.
- Check that the product is suitable for your class or subject.
- Review the available product samples where provided.
- Check whether the product is provided as PDF, PowerPoint, Word or another format.
- Confirm that the selected package contains the resources you require.
- Make sure the correct product or package is selected before payment.
4. Payment Processing
Payments may be processed through third-party payment service providers. The applicable payment provider may handle payment credentials and transaction processing according to its own terms and policies.
White Label Edu may receive transaction information required to identify and process your purchase, such as your name, email address, phone number, payment status and transaction reference.
5. Failed or Unsuccessful Payments
If a payment fails or is not successfully completed, the digital product will not be considered purchased unless the transaction is subsequently confirmed.
If money has been deducted from your account but your purchase is not confirmed, please contact us with the relevant transaction details so that the payment can be checked.
6. Duplicate Payments
If you believe that you have accidentally made more than one payment for the same product, please contact us with the transaction details.
Duplicate-payment cases will be reviewed individually and handled where appropriate based on the transaction records and circumstances.
7. Digital Product Delivery
After a successful purchase, the purchased digital product may be delivered electronically through the delivery method specified for that product.
Customers are responsible for providing a valid email address and other required information during the purchase process.
If you experience a genuine technical problem receiving or accessing a purchased product, please contact us so that we can investigate the issue.
8. Changes to Products or Prices
White Label Edu may modify product content, availability, specifications or prices from time to time.
Such changes will not affect the terms of a purchase that has already been successfully completed, except where required by applicable law.
9. Contact Us
For payment-related questions, unsuccessful transactions, duplicate payments or problems accessing a purchased digital product, please contact White Label Edu through the contact details provided on our website.
Website: www.whitelabeledu.com